Providing a factory order (FO) number or serial number to HCM Systems customer service will help insure the correct part is shipped. Each power conveyor shipped from Hytrol is labeled with a serial number, and a FO number. Gravity conveyors only have a FO number. The label is usually located on the conveyor channel, near the drive or midpoint of the length. In the absence of these numbers, HCM Systems customer service will need to know the model, overall length, and the overall width of the conveyor. Other information might be required depending on the needed part.
Call 877.734.1093 or go to our online conveyor catalog.